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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oh Charlie

December 31, 2025

5  out of  5
rating by Oh Charlie
"She's awesome! I ended up beating the rest of the other quotes I was finding. And she managed to work me in during a busy holiday season between Christmas and New Years when I had just purchased my car but left it out on the lot to try to find competitive insurance pricing. Thank you so much! Happy New Year <3"
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Donald Utschig

December 30, 2025

5  out of  5
rating by Donald Utschig
"Karen was very helpful. She went out of her way to answer questions."
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Ken Ledeboer

December 30, 2025

5  out of  5
rating by Ken Ledeboer
"I called and left a message. Karen called me back within 1/2 hour. She was very helpful and able to answer all my questions."
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Janeth Martinez

December 30, 2025

5  out of  5
rating by Janeth Martinez
"great customer service"
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Henry Neil

December 29, 2025

5  out of  5
rating by Henry Neil
"The Nichole Lynn office staff has helped me with many difficulties. Today I had to provide my HOA with proof of insurance and Karen cheerfully solved a communication problem"
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ElizabethRose

December 24, 2025

5  out of  5
rating by ElizabethRose
"Karen was such a huge help with finding me the right insurance policy. Her warm personality and thorough expalinations made me feel heard when I had question regarding the differences between policies."
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Rauntu Munday

December 23, 2025

5  out of  5
rating by Rauntu Munday
"Karen made my insurance shopping unbelievably easy. I'm used to run around, lack of followup and no sense of urgency. Karen was many steps up from other insurance. Thank you so much for answering all my questions and being so polite."
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Alexandria Grover

December 23, 2025

5  out of  5
rating by Alexandria Grover
"Karen was so helpful!! I just had a couple of quick questions and Karen answered them all and gave me great info! Thanks for all the assistance!"
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T.R. H.

December 22, 2025

5  out of  5
rating by T.R. H.
"Outstanding service and response with Jessica regarding auto glass repair referral. Thank You."
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Maryanne Roesch

December 19, 2025

5  out of  5
rating by Maryanne Roesch
"Karen Mckleson was super in handling my premiums and telling me about changes"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cindy Stuart

December 19, 2025

5  out of  5
rating by Cindy Stuart
"Jessica is amazing! So helpful and quick to respond to any questions we have."
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Otto Afanador

December 19, 2025

5  out of  5
rating by Otto Afanador
"The State Farm, link to report any incident guides the policy owner with clear, complete and easy follow up steps to report it. Nichole Lunn’s team : Karen , promptly follow up to assure the policy owner the satisfaction with the respond ."
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Linda Wilson

December 18, 2025

5  out of  5
rating by Linda Wilson
"I just moved to Florida and needed new FL coverage to register my car. I walked in on a whim and immediately realized I had found a great agency with caring, competent people. It was my lucky day! Special thanks to Jessica for helping me with the details!!"
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Gail Wood

December 18, 2025

5  out of  5
rating by Gail Wood
"Karen is fabulous! I left a voicemail concerning my monthly car insurance payment. Within 30 minutes Karen returned my call to assure me that my payment had been made which I greatly appreciate. Karen is very professional while also being very personable. I always have a great experience with this State Farm office."
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Ihab Ellabban

December 15, 2025

5  out of  5
rating by Ihab Ellabban
"I called State Farm to get a quote on home insurance, last May, and it was a breeze, very knowledgeable, courteous and professional, also best value. The impression I had was excellent. Lately Karen called with suggestions about cars insurance, it was again, very professional, excellent marketing, I would have said selling but marketing is a better description, as she paved the way for a long term relationship! Excellent communication skills, great follow up and attention to details, and very personable. Highly recommended Thanks Venice State Farm for all insurance needs. Ihab and Laurie"
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Sharon Comstock

December 5, 2025

5  out of  5
rating by Sharon Comstock
"We have our car insurance through Nichole Lunn- State Farm Insurance in Venice. Today, I stopped in to check on details before we bought a vehicle. Within minutes, Karen Mikkalson had answers to all my questions. She does it with a smile. By the time we got to the dealership, the temporary auto identification card was in an email. Our car salesman was definitely impressed! Thank you, Karen, for making that part an easy one!"
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Dave DeCicco

December 4, 2025

5  out of  5
rating by Dave DeCicco
"My dealings with Nicole and Karen have been great.The office staff is great to work with,and they go out of their way to help. It's been a truly positive experience and I highly recommend them. Dave DeCicco"
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Charlie

December 3, 2025

5  out of  5
rating by Charlie
"Karen was so helpful, resourceful, knowledgeable and a joy to work with. Love her bubbly personality. She found us the best way to be protected and save money. What more can you ask from an insurance agent. Thanks Karen! Looking forward to working with you."
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Lisa Olivieri

November 21, 2025

5  out of  5
rating by Lisa Olivieri
"Karen M. was very helpful - ensuring our information was updated for the umbrella policy."
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John

November 14, 2025

5  out of  5
rating by John
"I had the pleasure of working with Karen Mikkalson today and have to say, she was knowledgeable, helpful, listened to may questions. I could say that applies to all the folks in the office. Thank you Karen and all the employees at the Nichole Lunn State State Farm Agency."
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Kevin Shahan

November 10, 2025

1  out of  5
rating by Kevin Shahan
"If you like when companies screw over their customers, then this is the place for you! Sell your car and forget to send in the documents? No problem, you’ll get a message that says “these documents aren’t good enough” with no explanation why and that they “can’t” backdate for the time you over paid. Don’t you worry, though, they’ll cancel your Insurnace when you don’t pay (because they owe you money) and when they finally tell you why the documents aren’t good enough (so you can remedy the situation in all of 5 minutes) they’ll tell you that you need to pay to have your account reinstated so they can backdate properly and give you your money. I have to pay money to the people that owe me money just so that way I can get my money back that I already paid. What kind of extortion operation are we running here? For a customer of 10 YEARS? Truly abhorrent behavior, but I honestly expect nothing less from an Insurnace agency such as State Farm. Par for the course, indeed."
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Jessica Leone

November 4, 2025

1  out of  5
rating by Jessica Leone
"Shame on State Farm and this local office! Towing and Roadside Assistance are not additional services with State Farm, they’re actually claims made against your policy. This was never clearly communicated by this agency. In a previous call for towing assistance, they directed me to the State Farm app, which takes you through an entirely different process then making an actual claim. Nowhere does it state that you are filing a claim by any means. My initial call to express concerns with Jessica was less then helpful and her undertone made for a poor customer experience. My follow-up with Nicole wasn’t any better. She stated she’s “just a liaison” for State Farm and took no accountability for failing to review or explain policy details properly up front. As a local agency, better communication and customer service are essential. Reviewing a client’s policy when they call, especially for something that could trigger a claim, should be standard practice. Unfortunately, that was not the case here. With so many options for insurance providers out there, I would definitely recommend running in a different direction."
We responded:
"Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and frustration you experienced regarding the towing and roadside assistance services and how they relate to your policy. It is always our goal to provide clear communication and excellent customer service, and we regret that we fell short during your interactions with us."
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Rick Hankins

October 28, 2025

5  out of  5
rating by Rick Hankins
"The agent was extremely friendly and helpful. I received a quote quickly, without any upselling, and at a lower rate than any other insurance company I considered. I was very unhappy with my previous agent, and now I feel like a significant source of stress has been removed. Thank you, Jessica, Nicole, and State Farm😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alexandra

October 21, 2025

5  out of  5
rating by Alexandra
"Jessica Wollschlager is so wonderful! She is always helpful and very quick to respond. My niece recently got her drivers license and getting her a policy was so easy. Jessica made sure to help us get any discounts we could (a godsend when it’s a teen driver). I’m very happy with her and would recommend this office"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Black

October 16, 2025

5  out of  5
rating by Tim Black
"LeAnn Jackson did an amazing job providing the details I needed to transfer my policy here to Florida. I certainly appreciate her patience in answering my questions. Additionally, I recently received excellent support from Karen Mikkalson who checked with me to ensure I had the coverage I needed (10-16-25)."
We responded:
"Hi Tim, thank you for the review. LeAnn does such a great job of helping people that are relocating to FL transfer their insurance. We want to make it as easy and seamless as possible. Thank you!"